ORSC Practitioner (ICF Accredited)



Lindsay Smith

Leadership Facilitator, Individual and Team Coach

With over 17 years experience and having held the post of Head of Learning and Development for Starbucks UK & Ireland and Fitness First, Lindsay now works independently as a Leadership Facilitator, Individual and Team Coach.

She has worked with organisations such as STL Group Ltd, ESPA, Hub TV, Explore Learning, MyTime Active and 3 Mobile as well as a long list of individual clients.

A skilled and experienced professional, Lindsay is passionate about people development be it through group interventions or one to one coaching and is inspired by the benefits it brings and the possibilities it creates.

About Me

Over the years I have developed a curiosity about how people operate and a passion about enhancing their performance.

Having established a bank of operational experience with Fitness First during its rapid expansion, this curiosity led me to become Group Training Manager with the task of defining and developing the company’s first Learning and Development function. Over time I established both technical and behavioural training at all levels for over 4500 employees across 150 sites.

This experience opened up opportunities on an even larger scale with Starbucks UK & Ireland. Initially working purely on developing their management development training offering, I swiftly moved on to lead their Learning & Development function, once again overseeing all aspects of training from barista skills through to leadership capability.

The combined experience of these two roles enabled me to set up as an independent provider, focusing on my most loved areas, leadership facilitation, individual and team coaching.

Training, qualifications and accreditations

  • ACC Certified Coach
  • CTI Co-Active Coach (ICF Accredited)
  • ORSC Practitioner (ICF Accredited)
  • ICF Member
  • Coaching for Success (FPG)
  • Accelerated Learning and Advanced Facilitation Techniques
  • Situational Leadership
  • Business Influencing Skills
  • NVQ Level 4 in Learning & Development

People I have worked with